Frequently Asked Questions
HOW LONG WILL MY HAIR EXTENSIONS LAST?
With the proper care, She Sleek Label Extensions can be reused for 3–5 years or longer.
Make sure you'll providing good maintenance to your extensions.
DOES THESE BUNDLES SHED?
Any bulk hair that has been stitched to a weft can experience minimal shedding. Also, if you cut the weft, that can cause shedding as well due to the weft being broke. If you are cutting your wefts, I highly recommend you sealing the weft.
CAN I COLOR MY BUNDLES?
Yes. Our hair is 100% raw and unprocessed, it can be professionally colored, bleached, or toned. For the best results, we always recommend having coloring services performed by an experienced professional.
WHERE DOES THIS HAIR COME FROM?
Our Raw Indian hair is ethically sourced from temples throughout India and Cambodia. Each bundle is carefully selected from a single donor to preserve its natural texture, softness, and longevity
HOW MANY BUNDLES DO I NEED FOR AN INSTALL?
The number of bundles depends on your desired length and fullness.
We typically recommend:
- 16"–20": 2–3 bundles
- 22"–24": 3 bundles
- 26"–30": 4 bundles for a full look
HOW DO I TAKE CARE OF MY EXTENSIONS?
Gently detangle dry hair from the ends upward using a wide-tooth comb or extension brush.
Wash your extensions with a sulfate-free shampoo and moisturizing conditioner as needed.
Allow the hair to air dry or you can blow dry on low medium heat with a heat protectant.
CAN I CHANGE MY ORDER?
Cancellation or change requests must be submitted within 2 hours of placing your order. While we'll do our best to accommodate your request, we cannot guarantee changes or cancellations if your order has already been processed or shipped. If you need assistance, please contact us as soon as possible after placing your order.
WHAT IS YOUR RETURN POLICY?
Due to the hygienic nature of our products, all sales are final. We cannot accept returns or exchanges on any order.
If your order arrives damaged or incorrect, please contact us within 24 hours of delivery.
IF MY ORDER IS LOST, DAMAGED, OR STOLEN, HOW DO I GET A REFUND?
She Sleek Label isn't responsible for any lost, damaged, or stolen orders. The customer is responsible for filing a claim with the courier to inquire about a refund. The customer must contact the courier directly and follow their instructions for a potential refund.
We highly recommend selecting Route Protect at check out. Your package is insured from loss damage or theft. If you selected Route protect, you'll file a claim through their website or app.
Once approved they'll approve your subtotal amount.
HOW OFTEN DO YOU RESTOCK YOUR SITE?
We try to restock once or twice a month.